Terms and Conditions
Terms and Conditions
Last Updated: February 8, 2026
Last Updated: February 8, 2026
1. Definitions
1. Definitions
"Agency" refers to Monmay for Marketing and Project Management.
"Client" refers to the entity engaging the Agency.
"Deliverables" refers to the finished work product (e.g., marketing strategies, designs, project plans, reports) outlined in the Statement of Work.
"SOW" refers to the Statement of Work or Proposal that outlines specific project details.
"Agency" refers to Monmay for Marketing and Project Management.
"Client" refers to the entity engaging the Agency.
"Deliverables" refers to the finished work product (e.g., marketing strategies, designs, project plans, reports) outlined in the Statement of Work.
"SOW" refers to the Statement of Work or Proposal that outlines specific project details.
2. Scope of Services
2. Scope of Services
The Agency will perform the marketing and project management services described in the specific SOW or Proposal signed by the Client.
Change Orders: Any requests outside the original scope (e.g., additional campaigns, extra project phases, new design assets) will require a separate quote or Change Order.
Platform Changes: The Agency is not responsible for changes made by third-party platforms (e.g., Google algorithm updates, Meta policy changes) that may affect campaign performance or project workflows.
The Agency will perform the marketing and project management services described in the specific SOW or Proposal signed by the Client.
Change Orders: Any requests outside the original scope (e.g., additional campaigns, extra project phases, new design assets) will require a separate quote or Change Order.
Platform Changes: The Agency is not responsible for changes made by third-party platforms (e.g., Google algorithm updates, Meta policy changes) that may affect campaign performance or project workflows.
3. Fees and Payment Terms
3. Fees and Payment Terms
Invoicing: Invoices are sent according to the schedule agreed upon in the SOW (e.g., Monthly Retainer or Milestone-based). Payment is due within the timeframe specified on the invoice.
Late Fees: Overdue payments may incur a late fee of [1.5%] per month or the maximum allowable by law.
Suspension of Services: The Agency reserves the right to pause all work if an invoice remains unpaid past [X] days.
Media/Ad Spend: All media costs (e.g., payments to Google Ads, Social Media Ads, Software Licenses) are the direct responsibility of the Client. The Agency will not front ad spend or software costs unless explicitly agreed upon in writing.
Invoicing: Invoices are sent according to the schedule agreed upon in the SOW (e.g., Monthly Retainer or Milestone-based). Payment is due within the timeframe specified on the invoice.
Late Fees: Overdue payments may incur a late fee of [1.5%] per month or the maximum allowable by law.
Suspension of Services: The Agency reserves the right to pause all work if an invoice remains unpaid past [X] days.
Media/Ad Spend: All media costs (e.g., payments to Google Ads, Social Media Ads, Software Licenses) are the direct responsibility of the Client. The Agency will not front ad spend or software costs unless explicitly agreed upon in writing.
4. Intellectual Property (IP) & Ownership
4. Intellectual Property (IP) & Ownership
Upon Full Payment: Once the Agency has been paid in full, the Client owns the rights to the final Deliverables created specifically for the Client.
Agency Rights: The Agency retains ownership of:
Preliminary drafts, concepts, and strategies not selected by the Client.
"Background IP" (e.g., proprietary frameworks, internal project management templates, or tools used to create the work).
The right to display the work in the Agency’s portfolio and marketing materials.
Upon Full Payment: Once the Agency has been paid in full, the Client owns the rights to the final Deliverables created specifically for the Client.
Agency Rights: The Agency retains ownership of:
Preliminary drafts, concepts, and strategies not selected by the Client.
"Background IP" (e.g., proprietary frameworks, internal project management templates, or tools used to create the work).
The right to display the work in the Agency’s portfolio and marketing materials.
5. Client Obligations
5. Client Obligations
To ensure the project stays on track, the Client agrees to:
Timely Feedback: Provide approvals and feedback within [X] business days. Delays in feedback will result in a shift of the project timeline.
Access: Provide necessary access to accounts (CMS, Analytics, Social Media, CRM) in a timely manner.
Legal Compliance: Ensure that all materials provided to the Agency (images, copy, claims) do not infringe on any third-party rights or laws.
To ensure the project stays on track, the Client agrees to:
Timely Feedback: Provide approvals and feedback within [X] business days. Delays in feedback will result in a shift of the project timeline.
Access: Provide necessary access to accounts (CMS, Analytics, Social Media, CRM) in a timely manner.
Legal Compliance: Ensure that all materials provided to the Agency (images, copy, claims) do not infringe on any third-party rights or laws.
6. Revisions and Approvals
6. Revisions and Approvals
Included Revisions: Unless stated otherwise in the SOW, the Client is entitled to [Two] rounds of revisions per deliverable.
Excessive Revisions: Revisions beyond the included rounds, or changes to already-approved stages (e.g., changing the strategy after execution has begun), will be billed at the Agency’s standard hourly rate.
Included Revisions: Unless stated otherwise in the SOW, the Client is entitled to [Two] rounds of revisions per deliverable.
Excessive Revisions: Revisions beyond the included rounds, or changes to already-approved stages (e.g., changing the strategy after execution has begun), will be billed at the Agency’s standard hourly rate.
7. No Guarantees on Performance
7. No Guarantees on Performance
While Monmay for Marketing and Project Management employs industry best practices, specific marketing results are often influenced by market conditions and third-party algorithms.
Marketing Results: The Agency does not guarantee specific search engine rankings, specific cost-per-lead figures, or viral reach.
Projections: Any forecasts provided are estimates based on data, not guarantees of future performance.
While Monmay for Marketing and Project Management employs industry best practices, specific marketing results are often influenced by market conditions and third-party algorithms.
Marketing Results: The Agency does not guarantee specific search engine rankings, specific cost-per-lead figures, or viral reach.
Projections: Any forecasts provided are estimates based on data, not guarantees of future performance.
8. Confidentiality & Data Handling
8. Confidentiality & Data Handling
Confidentiality: Both parties agree to keep proprietary information (trade secrets, strategy documents, login credentials) strictly confidential.
Data Use: The Agency agrees to use Client data solely for the purpose of fulfilling the services outlined in the SOW. We do not share, sell, or distribute Client data to third parties for external marketing purposes.
Confidentiality: Both parties agree to keep proprietary information (trade secrets, strategy documents, login credentials) strictly confidential.
Data Use: The Agency agrees to use Client data solely for the purpose of fulfilling the services outlined in the SOW. We do not share, sell, or distribute Client data to third parties for external marketing purposes.
9. Termination
9. Termination
For Convenience: Either party may terminate the agreement with [30] days' written notice.
Compensation: If the Client terminates a project early, they are responsible for paying for all work completed up to the date of cancellation, plus any non-recoverable expenses incurred by the Agency.
For Convenience: Either party may terminate the agreement with [30] days' written notice.
Compensation: If the Client terminates a project early, they are responsible for paying for all work completed up to the date of cancellation, plus any non-recoverable expenses incurred by the Agency.
10. Liability and Indemnification
10. Liability and Indemnification
Limitation of Liability: The Agency’s total liability for any claim shall not exceed the total amount paid by the Client to the Agency in the [3] months preceding the claim.
Indemnification: The Client agrees to indemnify the Agency against any claims arising from materials provided by the Client (e.g., if the Client provides an image that turns out to be copyrighted by someone else).
Limitation of Liability: The Agency’s total liability for any claim shall not exceed the total amount paid by the Client to the Agency in the [3] months preceding the claim.
Indemnification: The Client agrees to indemnify the Agency against any claims arising from materials provided by the Client (e.g., if the Client provides an image that turns out to be copyrighted by someone else).
11. Non-Solicitation
11. Non-Solicitation
The Client agrees not to hire, solicit, or contract directly with any employee or contractor of Monmay for Marketing and Project Management for a period of [12] months following the conclusion of this agreement.
The Client agrees not to hire, solicit, or contract directly with any employee or contractor of Monmay for Marketing and Project Management for a period of [12] months following the conclusion of this agreement.
12. Governing Law
12. Governing Law
This agreement shall be governed by and construed in accordance with the laws of [Insert Your Jurisdiction, e.g., Cairo, Egypt].
This agreement shall be governed by and construed in accordance with the laws of [Insert Your Jurisdiction, e.g., Cairo, Egypt].
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© ’em Marketing House. 2026.
© ’em Marketing House. 2026.
A Monmay Company. All Rights Reserved
A Monmay Company. All Rights Reserved